F.A.Q.’s

Frequently Asked Questions

    1. Scan the QR code inside your safety wristband product package.
    2. Sign up to create your account and profile.
    3. Register your information and activate your band.

  • As of 2020, all operating systems (Android and iOS) for phone cameras have QR readers/scanners installed in them.

    There are several FREE QR code apps in the Store for Apple iPhones or in the Google Play store for Android QR apps.

    Most QR Code scanners are easy to use and very efficient and most of them are free.

    Choose a free version that has no restrictions or locked features. It will automatically detect and decode the QR code.

  • Yes, you can add as many Safebandds to your profile as you like. There are no limits.

    Each code is unique and needs to be added separately.

    You can also temporarily deactivate your Safebandd safety bracelets and reactivate them when needed.

  • Yes, you can log in anytime and update your information.

    The information displayed in your personalised identity bracelet is totally in your control and you can change the information as often as you like.

    Your Safebandd profile and its information are always saved and secure.

  • Each ID wristband has a text field with unlimited characters where you can add information such as name, medical conditions, allergies, medications and any other relevant information.

  • Once the QR Code has been scanned, the ‘finder’ will enter the unique code associated with that band and it will generate the information you have previously loaded. They will then click the phone number and call you directly.

  • Safebandd can locate the band when the QR code is scanned and code input, providing the finder with the option to enable the location on their device.

    Once the location has been enabled, you will receive an email to your registration email address with a link to the detected location.

    Safebandd only collects location details once and cannot track any movements unless the finder refreshes the URL and enables location services again.

    Safebandd is not a GPS tracker.

  • For safety reasons, we have decided not to include the wearer’s name as a visible field when the band is scanned. However, if you feel this is of most importance, you can add this information in the unlimited text section available.

  • All user accounts are password-protected. Only our authorised personnel can decode this information and such personnel will only do so in line with our privacy policy.

    Remember, when a Safebandd is scanned, the only information revealed to the scanner is what you decide to write in the profile area, and nothing else.

  • Yes, you will find a note section when setting up your profile. Please place any important or relevant information there.

  • Yes. Safebandd works all around the world.

  • We recommend that you start with basic information as this is a bracelet for identity and/or medical or emergency information. When inputting information, consider these points:

    • Contact details for you, needs of the wearer, etc.
    • Add more info as needed to complete your profile.
    • Preview and adjust your information as many times as you like.
    • Click Update every time you want to update your information.

  • No app needed. Simply scan the QR code, enter the unique code on the Safebandd and contact the parent, guardian or emergency contact directly.

  • Nope! There is no subscription or other fees.

  • We take security seriously and hold all information you provide securely. We will never sell your account details (e.g. name, email address, phone number etc.) to third parties.

  • A QR Code is a type of two-dimensional barcode consisting of an array of black and white squares, typically used for storing URLs or other information for the camera on a smartphone using a QR code reader application.

  • Yes, Safebandd is waterproof.

    Yes, please hand wash only, and wash separately to avoid any colour run on its first few washes.